Following rapidfire months of growth, Rochdale delivers on industry promise for Operational Risk Management module

by | Jul 7, 2021

Overland Park, Kansas After months of anticipation and industry demand, Rochdale (formerly Rochdale Paragon) has rolled out its new Operational Risk Management (ORM) module, the newest feature of its industry-leading risk management platform apogee iQ. 

The module’s launch follows months of Rochdale’s sharp and strategic repositioning within the credit union industry: Since the beginning of 2021, the risk-intelligent software company has rebranded, launched a new website, tapped an entirely new team of skilled developers from large-scale corporations like Google, led a campaign to “Reimagine Risk” for its clients and hired its new Chief Revenue Officer, Angie Strunk.  

The strategic addition of senior developers and subject expertise has enabled Rochdale’s team to quickly develop and perfect the ORM module, which establishes and improves efficient risk assessment processes within a centralized platform. The module, prompted by client demand, additionally allows credit unions to gain added visibility and control over the full risk management process, from initial identification to risk assessment and maintenance. 

With a renewed focus on talent acquisition and development, Rochdale is delivering a more complete software offering with more robust reporting and functionality to create a better user experience.  

“Across operations, there are many processes that leave organizations unknowingly vulnerable and open to risk,” said Rochdale CEO Tony Ferris. “Our ORM module solves for a large gap in our industry by providing a more efficient and effective management of risk assessment programs across the entire organization, as it centralizes and standardizes required operational and compliance assessments. The process ultimately saves our clients key resources and expenses, reduces operational losses and produces the needed assurance that leadership desires.” 

Rochdale has seen significant growth in its number of credit unions served with more than 350 across the U.S. (including 25% of all credit unions with $1 billion or more in assets) as its software fills a much needed gap in risk-based solutions for the industry. Rochdale additionally provides Enterprise Risk Management (ERM) certification for more than 25% of all credit union professionals and has a client retention rate of 95% across its software and services clients. 

“ORM is critical to an effective risk management program and is a key element of the ERM framework,” said Avery Tummons, Rochdale’s Product Manager. “In recent years, the number of risk assessments has grown immensely, and they have become increasingly complex and far-reaching. To strengthen credit union efforts and to reduce the burden on risk professionals, we worked with industry stakeholders to build a credit-union-specific software solution capable of delivering a robust and customizable framework. This framework includes best-practice templates and program management functionality, and our suite of solutions focuses on engaging clients and providing value-added results.” 

Rochdale Paragon Group, LLC was founded in 2016 from a merger, built on more than 20 years of credit union and risk management experience, between The Rochdale Group and The Paragon Group. Rochdale’s expertise in risk management (ERM, ORM, VM, risk appetite, risk governance), strategy solutions and board governance provides the industry with an experienced and trusted partner on the full spectrum of risk management, strategy and governance.  

About Rochdale 

Rochdale is a consulting and software firm, and team of ERM revolutionists serving the credit union industry, delivering risk-intelligent solutions that allow for quicker, more reliable decisions, streamlined operations and peace-of-mind against unforeseen obstacles. We operate at the intersection of risk, opportunity and strategy and we’re focused on credit unions’ long-term success and relevance. Learn more at reimaginerisk.com. 

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Omitted: Rochdale delivers risk-intelligent software, services and strategies that support ERM, vendor risk, operational risk and governance within the financial industry for more reliable decision-making, streamlined operations and preparedness against uncertainty.